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MedicsPro are a specialist medical recruitment agency, providing locum and permanent staff to clients nationwide.With a business model built on providing high quality, compliant, and skilled staff, we aim to give our candidates and clients a personable, professional, and focused.

MedicsPro: A Stronger Business

Posted on 09.05.2019
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For MedicsPro, the beginning of 2019 brought with it some unique challenges and opportunities for improvement. The outcome of these has been renewed success, an outpouring of support and a stronger, more determined team looking to the future with positivity and optimism.
 
The challenges began with a series of audits – five in total – spanning eight weeks with over 200 files audited, generally at 24 hours’ notice. This tested the capacity of the Compliance, Governance & Audit functions but the audit ultimately resulted in a PASS.
 
Throughout this demanding process we’ve found the loyalty and commitment of our clients, several of whom have worked with us for many years now, heart-warming. To them we owe an enormous debt of gratitude and a promise to deliver an even higher standard of service in the future. Some of these highly valued clients wanted to share their thoughts on their experience with us:
 
  • “I have worked with MedicsPro for over eight years now and they are truly the best agency to work for because of their ongoing commitment in supporting their staff. I am always made to feel part of the MedicsPro family.” - OA band 6 RGN
  • “When I joined as an HCA, I was in the second year of my nursing degree and I wanted to quit, but during my interview the Clinical Nurse Manager was so inspirational and shared with me words of wisdom and encouragement. Since then, I have been determined and am now working as a senior nurse. I am so grateful that I listened to her and my personal circumstances have changed for the better. Thank you!” - KM band 6 RGN
  • “I have worked for MedicsPro for five years and it is always a delight coming to see my consultants and the Clinical Nurse Manager. I even bring my husband with me and we are always made to feel welcome and part of the team.” Band 5 RGN MA                    
 
MedicsPro always view the audit as an opportunity to improve and re-evaluate, to continue making MedicsPro the very best it can be. As a result, the following enhancements to our Compliance, Governance & Audit functions have been implemented:
 
  • The road-testing of a new platform for document signing with electronic verification
  • The roll out of a new Identity Badge to make on-site ID verification much easier for clients
  • Our own online training portal introduced.
  • Delivering increased in-house training courses, including Manual Handling, Basic Life Support, Fire Safety and Management of Actual or Potential Aggression (MAPA)
  • Introduced Compliant In A Day (#CIAD) service for those candidates who are prepared to work closely with us to get compliant and therefore to work quickly. Evidence has shown that the majority of candidates who register for work would like to be working quickly, rather than waiting for weeks to get compliant, and we show them how we can achieve CIAD without compromising compliance standards
 
Any company can call themselves a family on paper, but what the team at MedicsPro, as well as our incredible clients, have shown us in the past few months is a support for each other, a determination to succeed and an ongoing commitment to excellence that has elevated us to the next level. That is what family really is and we are proud and excited to look forward to the new chapter of our journey together.
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